Notice Regarding Legacy LoJack

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Notice Regarding Legacy LoJack RF Vehicle Recovery Systems in the United States

Effective March 26, 2026, the legacy LoJack radio frequency (“RF”) vehicle recovery network in the United States was decommissioned.

This notice applies only to certain legacy LoJack RF vehicle recovery systems sold and installed before the March 2021 sale of the LoJack U.S. stolen vehicle recovery business. This notice does not apply to LoJack products or services offered outside the United States or to other LoJack-branded products and services that do not rely on the legacy U.S. RF vehicle recovery network.

As a result of the decommissioning of the legacy RF network, legacy LoJack RF vehicle recovery services utilizing that network were discontinued effective March 26, 2026 in the United States.

Customers who purchased a legacy LoJack RF product may have received different warranty, extended warranty, or protection program coverage depending on the product purchased, the date of purchase, and other applicable terms and conditions.  The discontinuation of the legacy RF network does not, by itself, determine whether any customer may have rights under an applicable warranty, extended warranty, protection program, or other agreement.

Customers with questions regarding a legacy LoJack RF product may contact CalAmp at legal@calamp.com.

When contacting CalAmp, please provide, if available:

  • Vehicle Identification Number (VIN);
  • Date of purchase or installation;
  • Product or program information;
  • Any available proof of purchase or warranty documentation.

This notice is provided for informational purposes only and does not modify, expand, limit, waive, or determine any rights or obligations that may exist under any applicable warranty, protection program, contract, or other agreement.

 

Frequently Asked Questions

Why am I seeing this notice?

  • CalAmp is providing notice that the legacy LoJack radio frequency ("RF") vehicle recovery network in the United States was decommissioned effective March 26, 2026.

Which products are affected?

  • This notice applies only to certain legacy LoJack RF vehicle recovery products sold and installed before the March 2021 sale of the LoJack U.S. stolen vehicle recovery business.

Does this notice apply to all LoJack products?

  • No.  This notice relates only to certain legacy LoJack RF vehicle recovery systems in the United States. Customers with questions regarding a specific product should contact the provider of that product or service.

Does this mean my vehicle can no longer be recovered if it is stolen?

  • The U.S. legacy RF network referenced in this notice has been decommissioned.  Customers with questions regarding a specific product, service, warranty, or protection program should contact CalAmp for additional information.

Does this notice mean I have rights under a warranty, extended warranty, or protection program?

  • Not necessarily.  Rights, if any, depend on the specific product purchased and the applicable terms, conditions, limitations, and time periods associated with that product, warranty, protection program, or agreement.

Does this notice mean I do not have any rights under a warranty, extended warranty, or protection program?

  • Not necessarily.  The discontinuation of the legacy RF network does not, by itself, determine whether any customer may have rights under an applicable warranty, extended warranty, protection program, or other agreement.

Am I entitled to a refund or payment?

  • Any rights that may exist are governed by the terms of the applicable product, warranty, protection program, contract, or other agreement.  CalAmp cannot determine whether any customer may be entitled to a benefit without evaluating the particular circumstances and applicable documentation.

How do I determine whether I purchased a warranty, extended warranty, or protection program?

  • Customers should review their purchase and installation documentation, warranty materials, service contract materials, or other records relating to the purchase of their LoJack product.

What information should I provide if I contact CalAmp?

  • If available, please provide:
    • Vehicle Identification Number (VIN);
    • Date of purchase or installation;
    • Product or program information;
    • Proof of purchase;
    • Warranty, service contract, or protection program documentation; and
    • Any other information that may help identify the product at issue.

How do I contact CalAmp?

  • For questions regarding a legacy LoJack RF product, please contact legal@calamp.com.