Davenport Energy provides propane, gasoline, fuel oil and kerosene service for more than 21,000 homes and businesses throughout central, southside and southwestern Virginia. The company has been in business for more than seven decades and is managed from seven regional offices throughout the state.
In 2012, Davenport Energy was looking for a way to better track and manage their large, diverse fleet of vehicles. They were looking for a solution to deliver real-time data and provide the ability to track, locate and manage their drivers while out in the field.
In September 2012, Davenport Energy selected FleetOutlook<sup>®</sup>, CalAmp’s award-winning, web-based GPS fleet and asset management solution. The LMU-2600, an in-vehicle GPS hardware device, was installed in all 51 of Davenport Energy’s fleet vehicles. The devices, coupled with FleetOutlook, provided complete visibility of their fleet in real time. For the next year and a half, Davenport Energy used FleetOutlook purely to track its fleet while in the field. In late 2013, Joe Pennesi joined Davenport Energy as the director of operations. With a background in GPS technology, Pennesi quickly began working with the CalAmp training team to find out how Davenport Energy could better leverage the FleetOutlook solution to improve customer service and positively impact the bottom line. “I knew FleetOutlook could do a lot more than what we were using it for and we weren’t getting the full advantage,” commented Pennesi.
When Pennesi started evaluating the data within FleetOutlook, he quickly identified driver idle time as an area for improvement that could result in immediate cost savings. “Through FleetOutlook I was able to get a baseline and I could quickly identify those instances where drivers were idling for 25 minutes or longer,” said Pennesi. During a 22-day period in 2014, from late January to mid-February, FleetOutlook showed 326 instances of drivers who were idling for 25 minutes or longer, resulting in more than $525 of additional fuel costs. “What was happening was that the drivers would go out and start up their trucks to get them warmed up and then go back inside and have their coffee in the mornings,” commented Pennesi. “By simply raising their awareness about excessive idling and asking them to warm their trucks up for 5-10 minutes as opposed to 25 minutes, we were able to drastically reduce idle time. In the first month alone, our fleet reduced the instances of idle time over 25 minutes by 64 percent.” During the second 22-day period, from mid-February to mid-March, Davenport Energy’s fleet successfully reduced excessive idle events from 326 instances to 117 instances of idling for more than 25 minutes. From mid-March to mid-April, the third period Pennesi monitored, Davenport Energy’s fleet continued to improve its idle time metrics, further reducing idle time of more than 25 minutes from 117 instances to just 60 instances. “In less than a three-month period, we were able to reduce excessive idle time by 80 percent using FleetOutlook,” said Pennesi. “We’re now looking to utilize FleetOutlook to gain more efficiencies – monitoring things like stop activities, speeding and finding other ways to increase safety and productivity overall.”